Income Generation & Retail expertise, guidance and support for the Tourism, Cultural Heritage and Leisure sectors

"Rockford Consulting's deep knowledge and experience of our industry, understanding of customer behaviour and ability to transform data into management information has greatly assisted The Ironbridge Gorge Museums to get closer to our visitors and understand their buying habits."
Paul Gossage, Director of Marketing and PR, Ironbridge Gorge Museums Trust

"Thanks to your retail advice visit, the team are motivated to make the necessary changes. We have already started planning and talking about the possibilities! I would recommend you to others and I feel that your knowledge and delivery was excellent."
Ellie Tee, TIC Manager, Weston-super-Mare

"Rosemary’s insights into the retail world, how customers choose and buy products, and her comprehensive sales/retail training for staff were of real benefit and played a big role in improving our retail sales and income. She has wealth of knowledge, is highly professional and is a pleasure to work with. I would recommend her to any business seeking support and advice in improving business performance."
Juliet Steinmetz, Marketing & Business Development Officer, Tunbridge Wells Borough Council (Visit Kent Tourism)

"Staff found Understanding Your Customers (workshops) very useful. It would be great if these were run again so more staff could benefit."
Feedback from NITB on 'Understanding Your Customers' training workshop

“Rosemary has helped me with my 3 retail shops, she has given me great insight to the retail market and is very supportive and understanding of new and fresh idea's. Rosemary is a good sounding board to give you an honest and straight forward answer to a problem if you are unsure and it has been a delight to work with her, I look forward to working again with Rosemary on many new and upcoming projects”
David Chill, Owner, Mr Chill's Traditional Sweet Emporium